I can't break through LMI / Hamachi support "firewall" to get help.

[RafalSpin]

I've paid account since... at least 5 years. Now, LMI has put new way to make contact with support, you have to call some phone number... where from unknown reason - the "remote" party voice computer uses German language for phone number given for Polish users.  I know Polish (of course), English, Russian, a bit Spanish and Italian but still not enough to contact LMI Support. Thank you very much, LMI support! GJ!

[GlennD]

Hi @RafalSpin,

I see that you called in and started a support ticket, I have completed it for you and forwarded it to the billing team. They will contact you to assist.

[RafalSpin]

Hello, thank you.  But resolving the current issue (with payment) has opened my eyes to another issue - I can't contact LMI support in "normal" way. It's violation of the agreement between 2 companies - and the one it's doing it is LMI. I can't afford it, in case I need real help. You can't force me to use German language I've never used when contacting LMI. I'm waiting for alternative way to contact LMI Support. This forum / community support is good when the problem is not urgent. Please, somebody from LMI contact me on my e-mail.

[GlennD]

We are looking into why you heard a recorded message in German when you called our toll-free number for Poland. You can call our toll-free number 24/7 to speak to a support representative.

[RafalSpin]

Hello, now I have technical problem - Hamachi has fallen. I don't know, what's going on. The toll free number also respond in German, which I don't understand. So you didn't fix anything since 2 weeks.  Nice.