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bd2's avatar
bd2
Active Contributor
7 years ago

Central shows user logged into pc, on pc no user logged in

On one particular Windows 10 pc via Central, it shows a user logged in.

On the pc no user is logged in, after starting / stopping Logmein or reboot same result.

Another user also logged into the same pc and now it shows two users logged into this pc.

How can I correct this?

Running version 12624.

5 Replies

  • oscarwingartz's avatar
    oscarwingartz
    New Contributor
    6 years ago
    yep in my environment i still get the green pc for about 8-10 mins after disconnected, i've just had to get used to it
  • SpinBJT's avatar
    SpinBJT
    Active Contributor
    7 years ago


    LMI Support - This has seriously been an issue for the past three years we've used LMI.  When using the Central Page the green icon continues to show a user is logged into the server but no one is connected.  There needs to be a refresh period or something built into the application that refreshes the Central page. 

  • bd2's avatar
    bd2
    Active Contributor
    7 years ago

    Thanks AshC

    The pc has been working normally with no errors, as far I can see. 

    I had the user uninstal Logmein, reboot pc and reinstall, this afternoon.

    It all seems to working properly at the moment.

    I can log in and when disconnected, it shows no user connected.

    I will continue to check it is behaving itself and will close the case in a few days if still ok.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    If you've already rebooted that PC, then seeing a user still listed as connected is not normal.  Are you able to get someone to that location physically to see if there's a problem with the PC itself?

  • bd2's avatar
    bd2
    Active Contributor
    7 years ago

    Problem is still occuring.

    Anyone have an idea what is wrong?