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New Contributor

Computer Status Shows Shield With An 'X'

I have a few computers showing with a Shield with an 'X' on it.  Usually this happens when a computer is in Safe-Mode.  What other meanings are there for this?  Computers are all up to date on updates.  Please advise.

 

Best,

Guitardood

2 REPLIES
LogMeIn Contributor

Re: Computer Status Shows Shield With An 'X'

@guitardood  That icon combo can also mean a Host PC has been available for an extended period of time.  If you change the view to Detail View, you may see more detail on the status'.

 

Reference:  https://help.logmein.com/articles/en_US/Documentation/central-c-central-av-viewstatus/?q=computer+he...

 

New Contributor

Re: Computer Status Shows Shield With An 'X'

Thanks for the info Ash.  I didn't even know about the multiple views.

 

I actually wound up having to reboot each of the affected machines into safe-mode and then back again to get the icons to reset back to the normal shield with a checkmark.

 

Best,

Guitardood