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New Contributor

LogMeIn Access code configuration problem

Hi,

Trying to set the access code for a site but am unable to do so. Each time the code is successfully changed in Control Panel I am unable to use it and instead have to use the Windows credentials. Not exactly a pain point for ME but the customer is unhappy. Any thoughts? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: LogMeIn Access code configuration problem

Hi Ash,

I managed to find a solution for the issue I was having. LogMeinRemoteUser has to be a member of the administrators group on the PC I was having issues with. Once I added that membership, I was able to set and use an access code.

2 REPLIES 2
LogMeIn Contributor

Re: LogMeIn Access code configuration problem

Hi there,

Sorry for the trouble updating those credentials.

It sounds like this is only affecting one of your clients currently? 

If you're still in front of this PC, have you been able to reboot and test again?

New Contributor

Re: LogMeIn Access code configuration problem

Hi Ash,

I managed to find a solution for the issue I was having. LogMeinRemoteUser has to be a member of the administrators group on the PC I was having issues with. Once I added that membership, I was able to set and use an access code.