The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
mforbesjsc
7 years agoNew Contributor
LogMeIn Access code configuration problem
Hi, Trying to set the access code for a site but am unable to do so. Each time the code is successfully changed in Control Panel I am unable to use it and instead have to use the Windows credentials...
- 7 years ago
Hi Ash,
I managed to find a solution for the issue I was having. LogMeinRemoteUser has to be a member of the administrators group on the PC I was having issues with. Once I added that membership, I was able to set and use an access code.
AshC
7 years agoRetired GoTo Contributor
Hi there,
Sorry for the trouble updating those credentials.
It sounds like this is only affecting one of your clients currently?
If you're still in front of this PC, have you been able to reboot and test again?
mforbesjsc
7 years agoNew Contributor
Hi Ash,
I managed to find a solution for the issue I was having. LogMeinRemoteUser has to be a member of the administrators group on the PC I was having issues with. Once I added that membership, I was able to set and use an access code.