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New Contributor

Logmein Two-Factor codes random

is anyone else receiving random LogMeIn two factor security codes. I will get logged in without a problem and receive a text code but then while i am still logged in i am randomly sent a couple other codes.

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New Contributor

Re: Logmein Two-Factor codes random

Ive seen this with a few clients. Its concerning as it is a false positive to a potential ongoing infiltration attempt.

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LogMeIn Contributor

Re: Logmein Two-Factor codes random

Hello,

This behavior can occur if someone attempts to log in with the incorrect set of credentials.  Fortunately the entire system is set up this way to prevent unauthorized access, so you can ignore these communications if you are the only user and did not trigger the request yourself. 

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New Contributor

Re: Logmein Two-Factor codes random

I appreciate the reply. We have 100 + organizations under our account. 3 usesrs from the same domain and one user from a different domain (and group) got random 2FA codes that they did not ask for. I am on hold with LMI to see if this is something they are seeing. If not it is either our users doing user things, or an attempted breach in progress.

 

Thank you.