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logmein creating "waapi" folders
the last few months we've found hundreds of folders in C:\Windows\Temp named "waapi-<10 digits>". Each folder contains one file called ".sig" and one or more files named "<24 hex digits>". The folders are created about 15 minutes apart. Adds up to about 20GB per month. No problem deleting these files as they accumulate, but we want to know where they come from. ProcMon shows they are being created by LogMeIn Googling finds some similar reports, including this discussion Folder Waapi-xxxxxx | GoTo Community - 324046 but nothing to explain where the come from or what do about it, other than delete them. Any ideas?jeffrey_katz3 days agoActive Contributor30Views0likes3Comments- jeffrey_katz5 days agoActive Contributor9Views0likes0Comments
Misclassification of Optional Driver Updates as Important in LogMeIn Central
I’m reaching out regarding an issue I’ve noticed in LogMeIn Central where optional driver updates are being incorrectly marked as important. This misclassification is causing confusion in our update management and executive reporting, as systems appear to be missing critical updates when in fact only optional drivers are pending. Previously, older installations of LogMeIn Central allowed filtering out recommended updates, which helped maintain clarity. However, newer versions seem to lack this functionality, and the Updates tab now lists optional drivers under the Important category. Could you please clarify: Whether this is a known issue or intended behavior? If there is a way to restore the previous filtering capability? Whether a fix or update is planned to address this mislabeling? This feature is crucial for accurate reporting and efficient patch management. I appreciate your attention to this matter and look forward to your guidance.jdash13 days agoActive Contributor16Views0likes1CommentQoL Feature Request
After chatting with support, they suggested I make a post regarding a small but helpful feature -- When logging into a host with LogMeIn Central, the "Log in to:" drop down menu defaults to the hostname. We have these machines joined to our domain, and every user that connects must click the drop-down and select the domain name from the list. We would love the ability to change the default setting for the "Log in to:" option to the domain to cut down on user tickets and account lockouts.jheineken2 months agoNew Member22Views0likes0CommentsNew Workstation - LMI Client App survey after I disconnect from a remote host
Every time I disconnect from a remote host, the Logmein Client App asks me "how was your connection quality" I've never had it ask me a single time in the past, until this new Windows 11 Pro workstation (the workstation I was previously using was also W11 Pro) and it also doesn't do it on my Macbook. I searched through the settings but don't see anywhere to turn it off, am I just missing something or is this a known bug of some sort?Solvednimblehi2 months agoNew Member177Views4likes13CommentsLogmein Central - Alerts
Hi to the community. We are using Alerts to track free disk space for our customers devices. Is there a way to add a variable ( like * or % ) to check ALL drives for one device/group ? We add an alert package with the defined drive, C, D, ... but if a user/customer adds a disk without telling us, there are no alerts for the new disks. The Logmein guide says "defined disk" : Free Disk Space Use the Free Disk Space alert to monitor the space remaining on a defined disk drive on a computer or across a group of computers. An alert is triggered when free disk space falls below the defined minimum as expressed in MB or as a percentage of the total size of the disk. Many thanks.amolleet3 months agoNew Member34Views0likes1CommentmacOS Accessibility Guidance Wildly Out of Date?
Hi all - I'm not sure if I'm missing something but when we use the most updated macOS installer for LMI Central we get this popup (https://imgur.com/a/5YYQAUp). It's REALLY confusing users because it's referencing steps from macOS from years and years ago. Apple has changed the system settings screenshots. Am I missing something or is GoTo just ignoring this from a product perspective?dmontry4 months agoNew Member53Views0likes1Comment
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