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Forum Discussion
New M1 iMac unstalbe connection
One of my clients has a new 24" iMac (M1 cpu). When I connect and it works, it is good. BUT sometimes all I see is a black screen until the owner opens a webpage. Is there anything can do to keep it connected? I have already told power settings to not sleep.
4 Replies
Thanks for the additional info. If this just started happening recently, can you please confirm the LMI endpoint software version installed there?
My memory is 11.6. I just tried to connect. My client (Win 10) finishes connecting, but the screen is pure black. No response. I think it might be at a login screen. On older Macs get in and see the login screen. I am pretty sure I can get in once the owner taps his keyboard and logs in. I tried to set the power settings so it would not go to sleep.
