cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Remove Account Completly

how Remove Account Completly  p_

 

2 REPLIES 2
Highlighted
LogMeIn Contributor

Re: Remove Account Completly

Hi @Crawky ,

You don't have to do anything for most of your account data to naturally expire after a year or less.  You may follow this guide to modify an existing online subscription:  https://help.logmein.com/articles/en_US/FAQ/How-to-modify-your-LogMeIn-subscription/?q=cancel&l=en_U...

 

Highlighted
New Contributor

Re: Remove Account Completly

That may be true, but I don't want my account information in your system any longer. I keep getting an email at the end of each year saying they are going to remove it - but they don't. The products were fine - but I don't want an account floating around in your system when I KNOW I will not be using it going forward. Contacting sales/support does nothing either. Can someone please help - this question is being posted for a couple of years now multiple times in multiple ways on the forum and obviously there has not been a response that works for those who are stuck in your system. Thanks.