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firewall problem

We cann't use logmen anymore because our client has installed a firewall. The following url's are in the list. Why cann't we log in?

 

Important: For information about SaaS products offered by GetGo, Inc., a subsidiary of LogMeIn, Inc., visit this page.

  • *.logmein.com*.logmein.eu –  LogMeIn's main site
  • *.logmeinusercontent.com and *.browse.logmeinusercontent.com –  For files stored and shared using the LogMeIn Pro Files feature
  • *.logmeinrescue.com*.logmeinrescue.eu – Powers the LogMeIn Rescue service
  • *.logmeinrescue-enterprise.com – Powers account-specific Rescue features (should only be whitelisted by enterprise accounts)
  • *.logmein-gateway.com – Part of the LogMeIn Rescue service
  • *.accounts.logme.in – Site allowing login to LogMeIn services
  • *.hamachi.cc – Powers the LogMeIn Hamachi service
  • *.internap.net –   Powers updates to multiple LogMeIn products
  • *.internapcdn.net – Powers updates to multiple LogMeIn products
  • *.LogMeIn123.com*.LogMeIn123.eu – Site used to connect to a LogMeIn Rescue technician
  • *.123rescue.com – Site used to connect to a LogMeIn Rescue technician
  • *.support.me – Site used to connect to a LogMeIn Rescue technician
  • *.join.me – LogMeIn's screen sharing service
  • *.boldchat.com, *bold360.com – LogMeIn's service for adding chat to websites
  • *.logmeininc.com   LogMeIn's corporate website
  • *.meldium.com  LogMeIn's team password management offering 
  • *.lastpass.com*.lastpass.eu  LogMeIn's leading password management solution for personal and enterprise use
1 REPLY 1
LogMeIn Manager

Re: firewall problem

Hi @Karine1 

 

Can you provide some more details about the firewall your client has introduced? Is it a simple software firewall on their computer(s) or something more serious? 

 

Glenn is a member of the LogMeIn Community Care Team.

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