Hello,
Scenario:
I have a Windows 10 PC at work hooked up to a 4K Display. I am currently trying to connect to it at home. I have tried on both my Windows 10 desktop and laptop, which both have 4K displays but I am having the same problem on both.
Problem:
When I log in, if the color quality is in HD I get a black screen, which seems to be a common problem in these forums. When I lower the color quality everything displays, BUT the one program I need to use. Revit, a 3D CAD Software, will boot up and open files, but only the interface will show and not any of the content I need to work on. the workspace is blank.
Troubleshooting:
Plea:
Please help me!!! I need to work from home today and we have a deadline fast approaching so every hour counts. Thanks!
@annaswai Sorry for the conflict there.
Would you be able to temporarily lower the quality on the physical display there, through the system preferences?
I am having the same problem. Is there a solution to this problem?
Hi @elizabeth210 ,
Do you notice anything different if you lower the resolution being displayed?
I have the same problem!! Any solutions?
Same problem here. And not just with Revit but also with other apps such as Outlook, which do not render entirely.
HD mode returns black but having problems with it also at lower quality settings.
Anyone found the fix for this?
Can you please try the steps in this support article?