Host computer id and password changed

cking20357 · ‎10-11-2018

I recently had my work computer login and password changed. Logmein will not open it any longer.

What do I need to change in order to correct this? I have tried the computer id and password when I click on it. Do I need to change something on the host computer or the connecting computer?

GlennD · ‎10-11-2018

Hi @cking20357

Are you seeing this error message? Error 4320 The Operator or Administrator has refused the request. If you are, this support article should help: http://help.logmein.com/articles/en_US/FAQ/What-does-Error-4320-Operator-or-Administrator-has-refuse...

If that is not what you are seeing, would you be able to post a screenshot?

Glenn is a member of the GoTo Community Care Team.

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Host computer id and password changed

Re: Host computer id and password changed