when trying to log in to remote desktop, it says Logmein requires internet connection please check internet connection and try again. I have reset wireless connection and an connected but I am still getting this message and not letting me log on. what can I try
Hi @tsdawber ,
It sounds like you're on the right track. Have you any network or local security apps installed there?
Could you specify what kind of device and LAN you have in particular?
It sounds like you've identified the problem location / LAN. So in your case, it would be worth running a traceroute to these locations: https://support.logmeininc.com/rescue/faq/whitelisting-and-logmein-000055442
You could also try bypassing the wireless router, and/or contacting your ISP (if you've already tested the connection without any firewalls in the way).