I am having the same issue. At some point within 24+ hours of continous trying, it will just work. Otherwise, I am getting the same issue constantly. Downloading latest LogMeIn Control pannel for Mac OS on their website. Currently running Mac OS Catalina.
@LogMeIn Please get this fixed!
I am experiencing the same thing. I try to log on with the logmein client and for some reason, when I use the correct credential combination, it turns the @ into %40 and responds with an invalid email address error.
I was beginning to think my machine (MacMini running Catalina) was somehow compromised until I saw this thread here showing that others are experiencing the same problem.
Any suggestions? Please!
I am all ears and I will try.
Any further updates?
Same issue here, hence me finding this thread. Trying to log in for the first time returns an "Invalid email" error, turing the "@" symbol into "into %40"
I can get around it by using a deployment package, but that for whatever reason every time I restart the Mac, it now automatically opens the "Security & Privacy" window with the "Privacy" tab selected. Not sure if that's a new bug with Deployment Package installations. If I uninstall LogMeIn, the "Security and Privacy" window no longer opens at system startup. Reinstall... and it opens at startup again.
Using Catalina with Two-Factor Authentication enabled.
That's exactly what most of us are getting...
a) The log in "Invalid email" error with the "@" symbol "into %40" (...and working that around...)
b) The "Security & Privacy" window with the "Privacy" tab selected at system startup.
Still waiting for LogMeIn to fix the issue...
Same issue here and spoke with 2 reps on the phone. Last one remoted in to verify and run a script to clear the credentials. Still not working and was told the ticket is up to Dev to fix now. I have done multiple installs and everytime the credentials are already in the client at launch with %40.
rm -rf /Users/$(id -un)/Library/Caches/com.logmein.ignition/fsCachedData/*