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ccdemartino
Visitor

Re: LID CLOSED=BLACK SCREEN

Was there any resolution to this? I am having the same issue. Thanks.

michaelbruhl
New Member

Re: LID CLOSED=BLACK SCREEN

Having the EXACT SAME issue.  Black screen after I log in, while the lid is set to do nothing.

 

Windows 10

 

I have used Logmein for 8 years, so I know what I am doing.

 

Any help, please do not keep ignoring. You guys have a problem.

AshC
Retired GoTo Contributor

Re: LID CLOSED=BLACK SCREEN

@michaelbruhl  If this was a recent change with your Win10 device, have you been able to call into Customer Support to check the device settings and activity log? 


Ash is a member of the LastPass Community Care Team.

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Ozzy0001
Visitor

Re: LID CLOSED=BLACK SCREEN

lower the quality of the screen resolutions on your remote session. that worked for me. i was seeing my mouse move on a black screen. now its working