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Bahar-b
New Contributor

LogmeIn Is lagging and patchy

Hi, 

Our staff use LogmeIn for their jobs, almost every day there is a complain of being patchy and slow. For example they cannot use the Designing software when they try to remote in with LogmeIn. 

As an IT assistant, I need some recommendations, because I am new to this product. 

What are the main reasons of being slow? What should I check of try to fix? 

 

5 REPLIES 5
StephalyTSF
New Contributor

Re: LogmeIn Is lagging and patchy

I'm having this problem as well.

AshC
LogMeIn Contributor

Re: LogmeIn Is lagging and patchy

@StephalyTSF  Which Host operating system are you working with there?

Bahar-b
New Contributor

Re: LogmeIn Is lagging and patchy

windows 10 

StephalyTSF
New Contributor

Re: LogmeIn Is lagging and patchy

OS High Sierra, Version 10.13.6.

LMI Version 4.1.7664 (no updates available).

AshC
LogMeIn Contributor

Re: LogmeIn Is lagging and patchy

We continue to investigate the cause of this, and hope to have more information soon.  Thank you for your patience.