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PABKSK
New Contributor

Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

Does Logmein Pro Client work with the new Apple Silicon M1 Macs ? Either natively or through Rosetta emulation? Any plan to support the new Macs ?

8 REPLIES 8
cipesquera
New Contributor

Logmein Client does not work with Mac mini m1 with SUR OS

When I connect to control my Macmini using the client I get a black screen with no response.

wmcapella
New Contributor

Re: Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

I have the client running on my macbook air with M1 without any issue. It currently runs under Rosetta 2. 

 

Would also like to know if there are plans to have an M1 native app. 

chrispfeffer
New Contributor

Re: Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

I am having issues where when I connect to a Windows PC from my M1 the M1 keyboard will not work on the Windows PC so I am unable to type.  I have tested this on 6 different Windows 10 PCs.  

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AshC
LogMeIn Contributor

Re: Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

I'm sorry I haven't heard of plans to develop fully compatible M1 native apps yet. 

 

@chrispfeffer  Did you have any luck using an emulator as others on this thread have mentioned?

audiovisual
Active Contributor

Re: Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

I am having an compatibility issue with the M1, it does not wake up whenever I remote into the machine. 

audiovisual
Active Contributor

Mac M1 Processor - Black Screen when remoting in

Having an issue when logging into a remote M1 Mac Mini.  If the Mac mini has gone to sleep/has the display off, the remote keyboard and mouse will not wake it up. When I connect to this machine, all that I see on the remote side is a black screen, even tho it is actually connected to the computer.

 

It takes someone physically moving the local keyboard/mouse in order to make the screen come on and then it can be operated remotely. 

 

I have tried updating software, and also checked all of the security and accessibility options on the Mac side and all seems to be the same as other intel based machines.  I have another Intel based Mac Mini on the same network/Mac software version and it works perfectly. 

AshC
LogMeIn Contributor

Re: Mac M1 Processor - Black Screen when remoting in

@audiovisual   I'm afraid we do not yet have support for M1 processors, though this may change in the future.

audiovisual
Active Contributor

Re: Logmein Client does not work with Mac mini m1 with SUR OS

I am getting the same thing as well.