Several people in my office use LogMeIn to work at home. Many users today are reporting that their connections are very slow. Tracert doesn't show any lag or timeouts between the end users and the office. I'm wondering what else I can do to troubleshoot slowness. I don't know enough about how LogMeIn works to know if there's a central server which connections go through that could be introducing the slowness. Any tips?
While we do not have any specific servers causing delays, there have been serious demands across North American internet services as a whole. If you are seeing consistent communication delays with LMI services, please note the times, dates, and your physical location or ISP there. We'll continue to track these reports and mitigate as fast as possible.