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New Contributor

Unknown charge on my credit card and no way to contact help.

There is an unknown charge on my credit card for $6.97.

LOGMEIN*OpenVoice logmein.com MA #2469216A32XGXFTDZ

The description says - Books/Magazines/Newspapers.  This does not relate to any of your products when I try and contact help online.

Please let me know what this is.

Thank you

Joanne

1 REPLY 1
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LogMeIn Contributor

Re: Unknown charge on my credit card and no way to contact help.

Hi Joanne,

LogMeIn OpenVoice is one of our services, though you would have to be an existing subscriber already, and you'd see some recurring payment history.  My suggestion for the fastest resolution is to call directly into Customer Support:  https://support.logmeininc.com/pro/help/how-do-i-contact-support