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SLP1
New Contributor

"blank screen" not working properly on M1 iMac Big Sur 11.4

When I select "blank screen" from the menu bar "options" my screen goes white with ghost shadows of images.  If I then deselect "blank screen" screen remains the same and is unusable.  Anyone else have a similar experience?  Thanks for any ideas or suggestions.

4 REPLIES 4
AshC
LogMeIn Contributor

Re: "blank screen" not working properly on M1 iMac Big Sur 11.4

Hi @SLP1 

Sorry for the recent behavior change there. 

 

Since the problem began have you tried a full re-install of the LMI endpoint software on the Mac host ?

SLP1
New Contributor

Re: "blank screen" not working properly on M1 iMac Big Sur 11.4

It's a fresh install on a new computer.  

SLP1
New Contributor

Re: "blank screen" not working properly on M1 iMac Big Sur 11.4

I could trash the present software install and reinstall if you think that is the problem.  I have had compatibility issues with other software with the new M1 chip and find it easy to (rightly or wrongly) find the hardware suspect.  Wondered if anyone one else is running LogMeIn on the new chipset without issue.

Macsterguy
New Contributor

Re: "blank screen" not working properly on M1 iMac Big Sur 11.4

Exactly the same issues here with a new M1 24" iMac