We use LogMeIn Rescue and recently we were required to download an app and setup 2 factor authentication on our smartphones.
I'm trying to find if there is an alternative to that solution. I have a handicapped individual that can't use a smart phone so downloading and installing an "App" is not possible.
Let me know.
@jshafer51 Unfortunately the only way to confirm the second step / ID confirmation is through the mobile app at this time.