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New Contributor

Can not login the logmein client, there is no CAPTCHA show up, but you can not by pass it.

I can not  login the logmein client, there is no CAPTCHA show up in the app, but you can not by pass it. 

I can login the web version and CAPTCHA show up in the browser, but it is function limited, so it also not work for me.  I found someone also had the problem before, is there a solution here? Please help, thanks. 

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LogMeIn Contributor

Re: Can not login the logmein client, there is no CAPTCHA show up, but you can not by pass it.

@cxhgtxy  Our support department should be able to assist you if you're stuck on the identity confirmation security web page and cannot proceed.  Have you tried calling in to create a support case?