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When I try to connect to certain computers on the LAN, when I am outside the office, it asks them to enter admin credentials when I try to connect. I've tried the "Restart Applet as a Service" and entered in our domain admin credentials but it doesn't seem to work. I am looking to see what I can do with Group Policy to ensure that "Log Me In" is allowed through the Windows Firewall please to avoid this being asked.
I am having the same issue. I loaded (and configured) the .admx templates for logmein. However, I still have the same problem. I can sometimes get around it by having the user repeatedly canceling the name/password prompt, pausing/resuming their session.... trying again.
It's a pain.
Getting connected takes longer than fixing the issue.