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RogerMax
New Contributor

Keyboard/Mouse Lock

Hello All.

 

Is there a function in LogMeIn to lock the keyboard and mouse from the user?

 

Thanks.

 

Roger

7 REPLIES 7
erinr
Active Contributor

Re: Keyboard/Mouse Lock

There was a thread about this very thing from 2008 and we still don't have the ability to lock the host mouse & keyboard!

 

Is this in the works? Can we please get this??

AshC
LogMeIn Contributor

Re: Keyboard/Mouse Lock

I apologize, for various security reasons we do not currently allow for the automatic locking of a host's keyboard and mouse control.   You can still lock the keyboard manually if you need to, once you connect into the client PC.

RogerMax
New Contributor

Re: Keyboard/Mouse Lock

Ok.  I think they had that feature in Dameware when I used it.  

 

thx

 

Roger

erinr
Active Contributor

Re: Keyboard/Mouse Lock

Thank you for the response.  I suppose I'm just confused why it is possible with regular LogMeIn to lock the host keyboard & mouse but not LogMeIn Rescue.  Another such scenario is why it is possible to remotely control a Mac using regular LogMeIn but again, not LogMeIn Rescue.

 

Could you explain?

AshC
LogMeIn Contributor

Re: Keyboard/Mouse Lock

The main difference with services such as Rescue and GoToAssist is that we've seen a lot of fraudulent use where someone in another country uses the software to improperly gain access to someone's computer based on fabricated corporate representation.  In these cases we can only mitigate so much, and felt that automatic locking of the local controls would become a larger security threat.

erinr
Active Contributor

Re: Keyboard/Mouse Lock

Thank you.

Mcclur1ry
New Contributor

Re: Keyboard/Mouse Lock

I have the same issue. Is there any solution? Posting here so that someone finds a solution