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Active Contributor

Re: Mac OS BigSur and Logmein Client

Hello @AshC , I know this is the LogMeIn Rescue message board but we also need the File Transfer capability in the LogMeIn Client fixed.  It does not work--LogMeIn just crashes.  Is that part of the beta as well? Thanks, Bradley

LogMeIn Contributor

Re: Mac OS Big Sur and Logmein Client

Hey everyone, thanks for your patience. 

 

We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg 

 

Full release depends upon how stable this is, so please let us know if you see any new issues.

View solution in original post

Active Contributor

Re: Mac OS BigSur and Logmein Client

Thanks, will try it.  Also need the File Transfer fixed in the LogMeIn Client.

New Contributor

Re: Mac OS BigSur and Logmein Client

Looks like the problem has now been fixed for me.

New Contributor

Re: Mac OS BigSur and Logmein Client

It's working for me now.  Thank you!

Active Contributor

Re: Mac OS BigSur file manager compatibility issue

Hi @AshC ,

It works for me now, It was a security problem, Logmein had to be approuved before having access and we didn't see that.

Thank you !

New Contributor

Re: Mac OS BigSur and Logmein Client

I was able to open logmeinrescue.

Struggled with the regular process but your link allowed me to download an application that would open. Haven't used it yet, but it appears that it will work.

LogMeIn Contributor

Re: Mac OS BigSur and Logmein Client

Great!  Thanks for confirming the new build compatibility.

New Contributor

Remote control with macOS Big Sur

Hello,

 

Since the official release of macOS BigSur. Colleagues and I are unable to take control of a computer remotely.

My computer is in macOS BigSur, the LogMeIn software works perfectly, except for remote controls.

When I click on the button to take control, the software freezes and I am forced to Force Quit.

 

PS: I even tried with Beta software

 

Do you have a solution to this problem?


A patch is planned soon?

 

Regards,

LogMeIn Contributor

Re: Remote control with macOS Big Sur

@Quentin_T  Please try the beta version available in the solution of this thread.