@Aries_LMI The Accessibility permissions on Mac should be the only hurdle to overcome there. Agents using Rescue to connect from Macs should utilize the beta version we just released (in this thread).
I'm running the beta version of the Technician console on a Macbook Pro with the m1 processor running Big Sur. The console freezes every time I try to connect to a client's computer. Is this a compatibility issue with the new processors on the Macs? Any plans for an updated version of the console for M1 based Macs?
@bradhs I haven't heard development plans specific to Silicone compatibility yet.
@Aries_LMI Can you please confirm the Rescue endpoint version in use on the problem Big Sur OS?
@Aries_LMI This is the Rescue software version you install on your Mac OS in order to remotely connect to different clients.