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New Contributor

Mac OS BigSur and Logmein Client

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
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LogMeIn Contributor

Re: Mac OS BigSur and Logmein Client

@bradhs @Credimus @bradhs  This community thread specifically references Rescue services.  Are you all experiencing this with the Rescue endpoint, or another LogMeIn service such as Central/Pro ?

 

**  With regards to Rescue services, remote access / control will fully work, though currently TC is not yet supported on Big Sur.  It should be in the very near future: https://support.logmeinrescue.com/rescue/help/is-rescue-supported-on-macos-big-sur 

Thanks for your patience while we patch this problem up.

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21 REPLIES 21
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Active Contributor

Re: Mac OS BigSur and Logmein Client

Same problem... Anyone have a solution to this?
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New Contributor

Re: Mac OS BigSur and Logmein Client

Same issue.  

 

I use LogMeIn for support and desperately need this feature to work!

 

Right now, I have to use a Windows client to connect to the target computer just to transfer files!

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LogMeIn Contributor

Re: Mac OS BigSur and Logmein Client

Hey folks, thanks for your patience.  We expect to have full Mac Big Sur compatibility soon. 

 

You can check this support page for release updates:  https://support.logmeinrescue.com/rescue/help/whats-new-in-logmein-rescue 

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New Contributor

Re: Mac OS BigSur and Logmein Client

Thanks for the information navyarmyccu.

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New Contributor

Re: Mac OS BigSur and Logmein Client

Hey it's been 22 days or so.. can we use LogMeIn Client to connect to Windows machines for basic remote control?  Mac OS Big Sur is out today.

Thanks so much for any reply you can take time to share.

 

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LogMeIn Contributor

Re: Mac OS BigSur and Logmein Client

@tjiww  We haven't seen any cause for concern when testing the install of Rescue clients on Big Sur operating systems.  Please let Customer Support know if you find otherwise so they may gather log files for examination.

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New Contributor

Re: Mac OS BigSur and Logmein Client

I can report that on MacOS Big Sur 11.0.1, with LogMeIn client 4.1.7585 (Plugin: 1.0.2643) I am successful in connecting to my remote Windows 10 machine.

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New Contributor

Re: Mac OS BigSur and Logmein Client

LogMeIn File manager crashes when opening in Big Sur. I am able to connect to Windows 10 compute but File Manager not working/crashing.

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Active Contributor

Re: Mac OS BigSur and Logmein Client

Same problem.  File Transfer crashes even with the most recent update.

 

Version 4.1.7585 (Plug In: 1.0.2643)