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Forum Discussion
MotionMatt
5 years agoNew Contributor
Can't drag objects from one screen to another remotely without stopping
One day I was able to drag objects from one screen on my remote PC(Windows 10) to the other screen, then one day I cannot without stopping first. Seems like this happened when I started using the Mac version of LogMeIn client. For example, I can click and drag a Windows Explorer window from one screen to another, but when the window is halfway between the 2 screens it stops, I must 'unclick', drag my mouse pointer to the destination screen and continue to click and drag. Very annoying. Both my Mac and the remote PC are running 2 monitors and I have LogMeIn set to Multi-Monitors.
10 Replies
- MotionMatt2 years agoNew Contributor
my solution was to switch to Splashtop Business for remote access
- Mclo2 years agoNew MemberWere you able to find a solution to this?
- Mclo2 years agoNew MemberAny solutions?
- scastillo3 years agoVisitor
I am having the same problems. Is there a solution for this? It is taking longer to do my job and am getting frustrated.
- BillySmilovsky4 years agoNew Member
I have exactly the same problem, started about 6 months ago, and has never worked since
Also finding Logmein very unstable lately
- PatrickV834 years agoNew Member
I have a user with the same problem is there a solution for this?
- MotionMatt5 years agoNew Contributor
I tested this on the Windows 10 version of the client and was able to drag objects from one screen to another smoothly so this would appear to be a flaw in the Mac version of the client.
- MotionMatt5 years agoNew Contributor
uninstalled, rebooted, reinstalled, still seeing the same problem.
- MotionMatt5 years agoNew Contributor
Prior install was the Windows 10 client. Got a Mac, installed the Mac client, then started experiencing this problem, but I can't be certain it started with the Mac. Guess I'll try powering up my old Windows system and see if I still see the problem there. If so I'll try an uninstall/reinstall on the Mac.
- AshC5 years agoRetired GoTo Contributor
MotionMatt If this used to work previously from your Mac client, have you done any troubleshooting such as rebooting or re-installing the Host software itself?