Forum Discussion

Spinland's avatar
Spinland
New Contributor
5 years ago

MacOS Big Sur host: no mouse click or keyboard input accepted from client

Since upgrading my Mac to MacOS Big Sur I am unable to interact with it via the LogMeIn Client (both MacOS and iOS versions of the client are affected) as it no longer accepts mouse clicks or keyboar...
  • AshC's avatar
    AshC
    5 years ago

    This issue should be fully resolved.  

     

    If you continue to experience similar problems on Mac OS, please state the OS version and LMI software version installed upon it. 

     

Spinland's avatar
Spinland
New Contributor

Still not working here.

mg2021's avatar
mg2021
Visitor
4 years ago

did this get resolved ?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    mg2021  If you are currently experiencing this with LogMeIn Pro services, can you please confirm the endpoint software version where the problem persists? 

    • neriPSG's avatar
      neriPSG
      New Member
      4 years ago

      i am having the same problem, and my version  of

      logmein client is 4.17764

      control panel is 4.1.0.11887

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        neriPSG

        1. On the host Mac, click the LogMeIn icon in the Finder bar.
        2. Click LogMeIn Control Panel.
        3. Click the About tab.
        4. Click Check for Updates.