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Pro Issues with SSL decryption/inspection



Does anyone know how to get Pro to play nicely when using a Security product that is doing TLS/SSL decryption?  We've been having major disconnect issues with Pro after enabling TLS/SSL decryption but the details on the client error message isnt showing me which cert the client is getting, just says error negotiating SSL connection.  I've already tried whitelisting the Logmein at the app level and the TLD ( so the traffic doesnt get inspected but we are still having major issues.  Are there other domains that need to be whitelisted?  From the server shown in the connection they are all subdomains of which has already been whitelisted.  This is the only product we have that doesn't appear to play nicely with TLS/SSL decryption.  Any way to get LMI to actually show more details like the cert its complaining about?

GoTo Moderator

Re: Pro Issues with SSL decryption/inspection

Hi @aosiol thanks for checking out our Community. Please review our Firewall support article. 

Kate is a member of the GoTo Community Care Team.

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