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globert
New Member

Trying to request a refund for Pro subscription

Hello - I have been trying to contact support to request a refund for my pro subscription, as I purchased this license by mistake. I have tried to call the phone line but I cannot seem to get through (waited 1hr+). Can anyone here help me? 

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Trying to request a refund for Pro subscription

Hi @globert,

 

Make sure you are contacting support here. 

 

Glenn is a member of the GoTo Community Care Team.

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1 REPLY 1
GlennD
GoTo Manager

Re: Trying to request a refund for Pro subscription

Hi @globert,

 

Make sure you are contacting support here. 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training