The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

jakem00's avatar
jakem00
New Contributor
7 years ago

user name and password fail on ipad, but work on PC?

I've lot logmein Pro on my work desktop (win 7)   I was able to login via my ipad pro and my home computer (win 10).  I recently got a new ipad pro .  I get to the screen that asks for the computer...
jakem00's avatar
jakem00
New Contributor
7 years ago

I tried that,  no dice.  It's weird. I cant log in with any IOS device, tried an iphone and 2 ipads

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

jakem00 Have you tried resetting the password itself?