AbhishekYadav
GoTo Moderator
Joined 9 years ago
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Re: Enable Admins to require 2 Factor Authentication on end user accounts
Hey steve241 , The TFA setting is set to "optional" by default, but you can force it at both the group level and the entire account level. Here's how to do it: Log in to your GoToMyPC Manager account. Navigate to "Manage Groups" and click on the top-most group name. If you want to change this setting for specific groups, select the group name from the list. You’ll land on the "Group Info" page. Go to "Extended Authentication Settings" under Group Settings. In the 2-step verification section, select "Force" and click "Save Settings." After this action, all users who haven’t set up TFA will be required to do so, while those who have already set it up will see no change in their login flow. However, we currently do not have email alerts for these actions, as you suggested. We are working on this feature and plan to launch it soon. By the way, we now have an AI-powered chatbot on our support site that can answer queries like this. On the right side of the screen in the below sreenshot, you’ll see the AI response window with the relevant information You can access the chatbot by clicking the "GoTo" logo at the bottom right of the support site. I’ve attached a snippet from its response on this topic as well. Feel free to use it for any other questions. Best regards, AbhishekRe: Feature Request - DisplayPort support for remote blank screen
Hey cmodesign , Thanks so much for your suggestion about DisplayPort support. We really appreciate you taking the time to share your feedback. You're right, most new monitors do support DisplayPort connectors, and it's important for us to keep up with the latest technology. We're definitely going to look into adding "Blank Screen" support for DisplayPort monitors and will work on making this feature available as soon as we can. Thanks again for helping us make GoToMyPC better. Best, AbhishekRe: Dual Monitors - Hit dual monitor and one monitor gets huge/split on 2 screens
Hey ja5, Is this something you've only started noticing recently, or has it happened before? I'm wondering if it might be related to any recent updates your machine has undergone. Also, would it be possible for you to share a screenshot of the issue? Best regards, AbhishekRe: g2avrs.exe Event 1000 Errors every minute in Event Viewer - Win 10 Pro
Hey glnzglnz, I was referring to GTMPC AV, not any other AV or your company's BitD version. I'm uncertain if your company had an option or considered it. My assumption is that perhaps they had BitD licenses even before we began offering them, or they may have decided to overlook the GTMPC BitD version. Regards, AbhishekRe: g2avrs.exe Event 1000 Errors every minute in Event Viewer - Win 10 Pro
Hi glnzglnz, The issue you reported has been fixed in the January release (version 2024.1.3990). To ensure you have the latest version, please follow the steps outlined in this article: How do I manually install updates on Windows and Mac? Best regards, AbhishekRe: Azure MFA with phishing resistant authentication
Thank You for your comment, harrybrook52039. You may need to turn off SSO for the host registration flow since it's currently not supported for a few more weeks. Please note that we plan to address this constraint early next year. Stay tuned for updates, and until then, kindly bear with us.
