ContributionsMost RecentMost LikesSolutionsRe: Screen Blanking not working after Windows 10 2004Log into your account and download a new client package.Re: Screen Blanking not working after Windows 10 2004Yes. I simply did the install over the old version and it worked.Re: Screen Blanking not working after Windows 10 2004Yes, my mouse pointer is doin the same. I can deal with that issue if the screen is now blank.Re: Screen Blanking not working after Windows 10 2004 I just upgraded toVersion 4.1.14344 and it is now working on Windows 10 v20H2. Re: Invalid Email Format - Catalina OS Same issue here and spoke with 2 reps on the phone. Last one remoted in to verify and run a script to clear the credentials. Still not working and was told the ticket is up to Dev to fix now. I have done multiple installs and everytime the credentials are already in the client at launch with %40. Script rm -rf /Users/$(id -un)/Library/Caches/com.logmein.ignition/fsCachedData/*