jtech1
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Client keyboard input is random text/symbols on host computer
Some staff I support using LogMeIn noticed, after they've connect to their LogMeIn host computer in the office, as they start typing in the log in screen OR on a word doc/etc., their host computer ends up showing random text/symbols. See image below. I have some guesses as to what's causing the error but is there something in the LogMeIn settings that's configurable to fix this? I found things like this, but we don't have third party apps like 'Zone Alarm's ForceField' https://support.logmeininc.com/central/help/why-is-my-keyboard-input-displaying-as-random-characters Others posts I found mentioned recommended running restarts on both host and the client, but that would be a temporary fix and the issue would come back. Any other recommendations/ideas to remedy this issue would be appreciated.1.1KViews0likes0CommentsRe: Remote Control - Connection Options
Follow up/Update: As of right now, it doesn't seem like the feature/functionality I was describing in my original post is avaiable right now. Might be a future feature/function to request for? What my team decide on, was to send mass emails & reminder emails to staff using LogMeIn on their host computer, to regualarly check and make sure "Blank Screen" & "Lock keyboard and mouse" options are checked before they start working. Hope this helps others out there with the same issue.2.3KViews0likes0CommentsDisable Clipboard Sync
Is there a way to disable Clipboard Sync? For security, I would like to disable the ability for users to be able to copy and paste from the host computer to the end client, and vice versa. I believe the feature can be turned on and off from the LogMeIn Menu (see image below), but that requires the end user checking off the box. Also you can limit the size of data to 1 KB (see image below) but I would like to zero this out too, if possible. But I would like to keep this feature off by default, and/or to stop users from being able to turn it off and on.2KViews0likes1CommentRe: Central Pricing Quesiton
I was able to contact LogMeIn support (we did end up purchasing the Central solution) and found out that you do not need Pro when using Central. Central uses some of Pro features (that's why you see Pro logos when logged in/using it), but Central is a seperate solution from Pro.1.6KViews0likes0CommentsCentral Pricing Quesiton
Currently I'm on the Trial. Wanted to get clarification about Central pricing and use. My organization wants to purchase the 25 computers base plan. And we want staff to work remotely. Do we need Pro for staff connecting to computers under Central?Solved1.8KViews0likes2CommentsRemote Control - Connection Options
Can the "Blank Screen" and "Lock keyboard and mouse" options be automatically enabled/re-enabled when a user logs in post remoting a remote desktop, and/or can it be locked from users to change (i.e. greyed out)? I am using Central's options in Host Preferences but users have the ability to turn these options on and off at will. I would like to the ability to lock these options down.2.5KViews1like2Comments