AndrewH85
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Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works. My employee's are working remotely and rely on screen blanking for privacy. My company handles many sensitive items and this issue is causing havoc as I'm now having to move computers to new locations to protect information. Worst still LogMeIn has no detection method to caution the user that screen blanking is not working. Employee's are at home looking at confidential information for anyone in our office to see thinking the screen blanking is working unless informed by someone in the office. I've tried most of the fixes people would normally do, update drivers, enable disable hardware acceleration, remove and reinstall monitor drivers, display adapters. I've tried AMD, Intel, and Nvidia Graphics cards and the issue remains. I opened the support case 13356680 but that did not really provide any resolution and i was directed to call in. I talked with an agent where we looked at a few different items but found no resolution. In talking with development I was told 2004 is beta and unsupported??? Considering the size of LMI I would think you guys would be testing on the preview channel's to head off issues like this. Does anyone else have the issue? Has anyone figured out a workaround other than rollback of a system to the 1909 version? Is there any eta on a fix?Solved17KViews1like171CommentsRe: Screen Blanking not working after Windows 10 2004
Verified does not work with: Host Computer LogMeIn Control Panel Host software version 4.1.0.14072 (Nov 2 2020 13:29) Windows 10 Pro 2004 OS BUILD 19041.388 Exp Pack 120.2202.130.0 Client Computer LogMeIn Client 1.3.5144 Windows 10 Pro 2004 OS BUILD 19041.264 Exp Pack 120.2202.130.0 Lets not guess, update both client and host and then test and verify. I get the prompt saying blanking does not work with a host on 2004. I highly doubt this is fixed based on the release notes and based on what people are noticing.6.8KViews0likes0CommentsRe: Screen Blanking not working after Windows 10 2004
AshC wrote: I apologize for the delays and hope to have more info next week around the development work. AshC Any update on this. I don't think you guys really understand how big of an issue this is for us. I've literally put an entire Windows 10 deployment on hold for this issue.6.9KViews0likes0CommentsRe: Screen Blanking not working after Windows 10 2004
Mark, They did not give me any indication of a time frame for a fix. When I called they still considered 2004 to be in preview/beta yet it was released. I've tried lots of things to resolve the issue from my end but it ended up being frutiless. Rollback was about the only thing that worked.16KViews0likes0Comments