trustpts
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Autologin username field grayed out
When selecting "Store Autologin Credentials" the username field is grayed out. If the computer is joined to AzureAD I would have to change the username from AzureAD\username to AzureAD\username@companydomain.com but since the field is grayed out, I cannot save the credentials. Any ideas how to resolve this issue?583Views0likes0CommentsRe: Converting from v4 vs v5 vs GoToResolve
Glenn, thanks for the great information. I took your advance and switched over to v5 and downloaded the desktop console. Seems to be running smoothly. I do have two questions. 1) Do I eventually need to install the v5 Unattended Installer. Are there any advantages/disadvantages? 2) I've noticed, while testing, that the saved credentials "Log In" link disappears after a few seconds of connecting. I have to disconnect the session then reconnect. Is there a way to bring up that link without having to disconnect/reconnect?1.7KViews0likes1CommentConverting from v4 vs v5 vs GoToResolve
I am a long time user of GoToAssist v4 and have not complaints. Back when v5 was released, I was told that if I switched to v5, none of the Unattended saved passwords would carry over to v5 and I would have to re-enter the passwords one by one on each client computer. I have roughly 100 computers with saved password so I decided to stick with v4. I see there is newer version GoToResolve but dont know much about it. Is GoToResolve replacing v5? Does v5 and GoToResolve bring over the saved passwords from v4?1.7KViews0likes3CommentsUnatttended Access Saved Password from v4
I installed v5 on my new computer and do like the new interface however the saved password is not popping up. Do the saved passwords in v4 not work in v5? If not, is there a way to resave the password or do we have to uninstall GTA from the remote computer and reinstall?Solved2KViews0likes3Comments