swampyedwards
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GetGo API G2ASD - adding a new incident and updating the occurred at datetime
I have tried to email the developer support but no response so thought I would try here. I am able to POST a new incident using the G2ASD API v2 but I am unable to create with a custom "occurred_at" date time or update this value with a PUT incident. Has anyone else had any luck or can point me to how to capture this correctly? Scsv upload - ASCII char causing import to hang
Hi While importing a csv the checking process validates all the lines but then hangs on the next screen if it hits a ASCII CHAR not supported - could the validation also check for unhandled ASCII CHARs? I am now stripping these out from CSV. Long term we will move to using API imports - are they also limited to ASCII utf08?2.1KViews0likes5Commentscsv import timezone incorrect
When importing incidents to G2A using a csv the timezone seems to be an hour out. My account is set to London (GMT +0) The service is set to London (GMT +0) The csv file is generated in Google Sheets and the orig doc has the timezone as London. The value in the csv is correct but I cannot see an adjustment for DST (BST). Does the csv import expect UTC times?1.7KViews0likes3Comments