Verricom
Active Contributor
Joined 5 years ago
User Profile
User Widgets
Contributions
Change group membership from Central Ignition app rather than having to login via a browser
From any of the apps when logged in as the actual account holder (rather than a delegated user with restricted permissions and selections of machines) could it be that the group a machine is in could be changed from the default group to a customer one when a new machine is enrolled into the account. For example a new workstation called WKSTN-001 is enrolled for a client called WIDGETS INC and appears in default group but it really ought to appear in a computer group called WIDGETS along with the other machines that WIDGETS owns.LogMeIn Client auto-refresh option
There are many times that I find machines have both gone offline or come online during the day that dont always register without either refreshing the client status pane or sometimes even having to exit and restart the client. Could an auto-refresh option be added where users can choose for the client to do so or not with a tickbox in the options page of the client, and possibly with a drop down with interval options such as 1 min, 5 min, 15 min, 1 hour etc? This would make for a much easier admin life when dealing with a lot of machines and not having a client that simply sits in a static state with potentially stale results in it. Would also be good to do this in the Apple iOS app and Android app too.Login policy - could more than one default overall policy be possible
Aside from the default current login policy, could additional ones also be created? It seems a bit Draconian and old fashioned to have a single policy enforced on all users when some would benefit from having easier access. Clearly it makes sense that MFA users need to enter login details every time and not store things for security. However, for non-MFA users such as trusted accounts these could then be allowed to save details to get quicker and easier connection without any additional steps to systems that are not critical or that do not have sensitive info.927Views1like1CommentRe: LogMeIn Client credentials
Could additional login policies be created for the use by MFA users who need the login details every time and for trusted clients who can save details to get connected without the additional steps. It seems a bit Draconian and old fashioned to have a single policy enforced on all users when some would benefit from having easy access to systems that are not critical or have sensitive info and just need quick easy connections.2.2KViews0likes0CommentsRe: Support for Modern Standby
I am seeing the same issue, the wake function from the LogMeIn Client sent to some target Dell machines no longer works (nor does it on a handful of Lenovo V520 devices and one HP deskpro model) despite there being other active machines with the LogMeIn controls in the remote network. The WoL feature in the client routers however is able to send such a signal to all these affected devices and trigger them to start back up. This suggests something is not working in the LogMeIn Client program when used as an admin support tool, ideally could this not be fixed to use both the current process and to trigger other machines in the remote network to send a standard WoL packet so that the "best of both worlds" approach would ensure the target machine starts back up. Currently the extra steps in having to remotely connect and send this info is time consuming and such a feature would be really good to have restored to full functionality on all hardware platforms.2.4KViews0likes0CommentsRe: Additional info in "Computer Info" details on the LogMeIn Client apps for Windows
Still waiting for LogMeIn to indicate what needs info... The request still stands, having the status of a remotely active machine in the LogMeIn Client program is still not there but is visible from the web solution which is clunkier and less productive. Can this please be addressed and implemented or the issue confirmed as not going forward.2.1KViews0likes0CommentsRe: Communicate with Technician
I would welcome this feature, many of my clients have users who are LogMeIn remote home workers in their own right. The ability for me to signal them to request I take remote control of their machine when they are still logged in and sent a ticket to me for remote help would be helpful so that they dont just get disconnected without warning.1.4KViews0likes0CommentsRe: Additional info in "Computer Info" details on the LogMeIn Client apps for Windows
This is an inconsistency in the LogMeIn feature set, if visible in one environment it ought to be visible in the other. There is no case to say this enables malicious background activity if it is already enabled and accessible via the web interface so I cannot see any reason to not implement things.2.2KViews0likes0CommentsRe: Command prompt closes immediately on connecting
All nice and easy except that doing so on some Windows servers will then lock the machine out of everything except local keyboard access. Might be fine on workstations but be careful as this is also exposes the machine to all manner of network nasties.3KViews0likes0Comments