pscujefferson
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Joined 4 years ago
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Assistance With Licensing Issues?
Can anyone here advise best path forward for confirming our licenses for GoTo Resolve are identical to our licenses for GoTo Assist? Having some issues regarding concurrent/nonconcurrent if anyone has any migration stories to share? Thanks in advance to all!832Views0likes2CommentsRe: GoToResolve Unattended Updates
GM GoTo_Robi ! Thanks for quick reply and great news! This is nice to hear as, like I mentioned, the GoTo Assist updates were not as reliable as we would have liked them to be. Everything about GTRe has been an improvement so far and we are looking forward to more!1.3KViews0likes0CommentsGoToResolve Remote Session Shortcut
Are there plans to convert "helpme.net" to redirect to GoTo Resolve sessions instead of Assist? Or introducing similar shortcut for Resolve specifically? Fastsupportdotcom was hard enough sometimes, helpmedotnet easier to tell users, but joindotgotoresolvedotcom is kind of a mouthful 🙂745Views0likes2CommentsRe: Issue Installing On PC
Sorry for slow reply - I believe I got email correspondence from a support tech and sent logs to them, but issue ended up self-resolving IIRC. That PC successfully took the installer after some time and have not had issue reoccur since. Still interested to see how a mass deployment via SCCM works which will be happening before long on our end. Thanks for reply!924Views1like0CommentsIssue Installing On PC
Having issues installing via both exe and msi files on a domain-joined PC, having attempted on a domain account and local account both. Is there particular steps or method that is preferred in these instances? Have joined a couple other devices with no issues.1.1KViews0likes2Comments