Workstation app hides when I click dial
We’ve used GoTo Connect for years on Windows 11 Pro. Lately, when I type a name/extension and click ‘Dial,’ the app “disappears”. The app minimizes / moves to another monitor and behind all other programs / windows I have open making it difficult to locate. The GOTO app is version 4.18.0 and says up to date. A few others here have the same issue.. Anyone else seeing this? Any fixes?”
Will I get an email when someone responds to my question?
I'm a new member here, so I'm a bit uncertain how to do things. Other "Community" forums that I've used have an option to send an email when someone responds to a question that I've posted. Is that an option here? I don't mean to imply that I've waited to long for an answer. Not at all. It's only been a day or two. Thanks for your patience, BandyBoy
Best practices for reinstall/repair of client?
Is there a preferred method for either reinstalling or repairing the resolve client? I see there is no way to do a repair of the installation via Windows Settings - Installed Apps, but I also just recently installed over an existing install on another machine and it duplicated it in the database, so I had to do cleanup for that with copying down inventory item data, removing that and the associated device, re-syncing, and then manually adding back the inventory data. Is there an easy way of doing this when the client decides to stop working? In this case, I believe the client may have been trying to update and it failed, as the service can no longer find the executable.
Zero Trust and Remote Execution
Running into issues with ZT and remote execution of some daily scripts on all of the workstations. I receive an "Invalid Signature Key" error, and the script fails to run. It is one of the pre-made scripts in the script library. Now if I run it manually, it runs just fine, but on a schedule, it just fails. Ideas?
Showing the Company Name for a contact in the Call Display
Hello, We recently used the Zoho CRM Integration with GoTo connect to import our Contacts into it. Now the Call Display it will show the person's name and phone number, but not the Company Name. Is there a way to configure the Call Display to show us the Company Name too? We use the GoTo App on our Windows PCs.
