georgeharb
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Joined 3 years ago
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Disable auto-saving of changes to the schedule
When editing the schedule in the new admin portal at admin.goto.com, any changes made to the schedule are saved instantly. This is not the case when using the old admin portal at onjive.com. I think it's definitely a usability problem if any update, especially erroneous ones, are instantly saved. You can imagine the unintended consequences if all calls start to follow the "when closed" route when the business is supposed to be taken calls, and conversely, if calls start to follow the "when open" route when the business is actually closed. This is why I still use onjive.com to edit the schedule, but I understand at some point, onjive.com will be retired. And even still, customers are being steered to admin.goto.com and are sometimes making unintended changes to the schedule.Add an SMS Text node to the dial-plan
It would be great if there was a node available in the dial-plan editor to send a preformatted text message to the caller. This has many use cases, such as in the auto-attendant for the caller to receive a text with the URL for an online order menu, a website, a location, etc... I know we can do this using the HTTP Notify node. But this requires integrating with a 3rd SMS provider. Why go to a 3rd party provider when SMS is already built into GoTo