masaaki
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Is there a way to view all users in a ring group using the GoTo Connect api?
Currently, we have a dial plan with phone numbers that connect to ring groups that then ring a list of users. After looking through the API documentation in both the admin and connect pages I can't find any routes that list the users/extensions that are included in those ring groups/dial plans. We currently aren't using groups, so the only way to group users would be in those specified ring groups. Is there a route that can list users that are in their own groups? Also after looking through the API it looks like I would need an account key for that main phone number, is there an easy way to grab that? Thank you for your time, and if there is a better place to put these questions please let me know, also sorry for saying the word group so many times!Solved1.1KViews0likes1CommentIs there a way to detect phone call transfers with the GOTO Connect Api?
I'm currently tracking calls for users in ring groups. At this point, I'm filtering out any call with a duration of 0 as it means they were rung but didn't pick up as someone else did in that ring group if I understand that correctly. What I want to know is if there is a way to determine if a call has been transferred to another so I can also filter that call out for the user. I was going to use the developer support system but this wasn't an issue with the API and more of a question about which one to use so hopefully, this is the correct way of doing this. Thank you for your time!Solved1KViews0likes1Comment