twines
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Enable IP Phone wallpaper/background changes through PBX
The university I work for takes pride in our branding. We were previously able to edit the wallpaper/background image on our phones with full color screens to display our logo through the PBX. We recently had a request to update the image, but upon looking through our Jive/Goto admin panels the option is no longer available. I spoke with customer service yesterday and they requested that I host the image on a public site and provide them with a link to the image. I obliged, but our screens still do not reflect the changes. Are there any plans to bring back this capability in the admin panel of the PBX, or will we have to find a way to script the changes to individually target each compatible device?Re: Enable IP Phone wallpaper/background changes through PBX
Hi Kate: In a way, yes, but it would be much easier if the wallpaper functionality was brought back into the admin panel instead of having to go through the trouble of: contacting support, uploading the image to a publicly hosted imaging service, providing a link to support personnel, waiting for the changes to take effect which can take hours and in some cases days depending on when the phones get resynced via their schedule, then going through the whole process again if something needs to be changed. I appreciate the time and effort that the support team put in to resolve our issue, but it was much simpler when it was part of the admin panel.2KViews0likes0Comments