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Marcus-Aprolis

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Joined 2 years ago

4 Posts7 Likes

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Dismissing Alerts
Hi I misconfigured a policy and am now left with 58000 alerts in my go to resolve system. i can only acknowledge 100 at a time so only 587 pages to go. Unless anyone else know another way? Thanks
Solved
5 months ago Place GoTo Resolve Discussions
116Views
0likes
1Comment
Helpdesk Shortcuts
The filter section in the helpdesk is very thorough, but what would be useful are some quick buttons to filter for My Open Calls, All Open Calls, Overdue Calls etc
11 months ago Place GoTo Resolve Community Ideas
Customization
410Views
2likes
2Comments
Date Formats
Hi When will UK date formatting be uniform within GoToResolve? When raising a ticket I see due date as dd/mm/yyyy (with no time) but when this call is displayed in the list of open calls is it displayed as mm/dd/yyyy hh:mm AM/PM I raised this as a fault but was told UK formats are not supported. Please add this basic function ASAP
11 months ago Place GoTo Resolve Community Ideas
326Views
1like
1Comment
Re: 🎁 End of year giveaway
The asset management has been and impressive feature and the possibilities are endless. looking forward to see what's on the roadmap for 2024
2 years ago Place GoTo Resolve Discussions
2KViews
4likes
0Comments

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