phyndman
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Re: Allow end-user to control remote access
HiGoTo_DanielL, I learn something every day! That does mainly fix the problem - it would be helpful if this was driven at the user end so that I can't turn it back on (I'm guessing that if I turn the toggle back to on, I then get access again), but it's definitely much better. One quick question, with the 'Access unattended managed devices' turned on, but the 'access attended managed devices without end user consent' turned off, does this give me access to devices that aren't currently logged in? Or does the second option override, and prevent any remote access without consent? Thanks, Paul368Views0likes0CommentsAllow end-user to control remote access
As an MSP I used to rely on the lite licenses to provide the ability to monitor client PCs. Now that we no longer have this option, I have a come across the situation where new clients are unwilling to have the pro agent installed as they consider it to be too much of a security risk with us being able to access their machines remotely at any time - this is especially true of clients that deal with sensitive data, such as financial advisers etc... Would it be possible to add an option in the agent that would allow an end-user to disable/enable remote control? Or allow them to specify that they have to give explicit permission each time remote control is requested?441Views0likes5Comments