Woly
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Joined 9 months ago
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Re: GotoAssist v5 - Double Click on slow bandwidth connections doesn't work
Adjusting the double click speed on the experts PC didn't change anything. Adjusting on the remote PC changes to a little better. Unfortunately I cannot change dozends or hundreds of remote PCs - the users wouldn't agree! :fixing the bandwidth issues would be the ideal solution Great! I'll forward your advice to the only available internet company in my town. 😉 Thx.263Views0likes0CommentsGotoAssist v5 - Double Click on slow bandwidth connections doesn't work
Hi there! Sometimes, on a poor bandwidth connection, I am not able to submit a "double click" to remote Windows PCs. Instead, two single clicks arrive at the remote machine. While trying to enter a folder I end up renaming that folder. What to do?331Views0likes4CommentsGotoAssist v5 - Start technician console with parameters
Hey, can someone please provide a list of parameters available for technician console? I want to start my console in device view, without creating a new session (ra-technician-console.exe /deviceview for example). Thanks!Solved276Views0likes1CommentRe: GotoAssist v5 - Working with stored credentials
After connecting to a Win10 oder Win11 pc, the stored credentials are applies automatically. That seems to work fine. After logoff from that machine sometimes I have to login again. But theres no button to apply stored credentials manually?! After connecting to a Windows Server 2012R2/2016/2019, the stored credentials are not applied. And theres no button to apply stored credentials manually?!487Views0likes4CommentsGotoAssist v5 - Working with stored credentials
Hi! v4 lets me choose to login using the saved credentials or not. In v5 theres no way to choose, right? https://help.gotoassist.com/remote-support/help/storing-unattended-credentials-windows-only "The credentials are saved. Any agent connecting to the device will be logged in using the saved credentials." Sometimes the stored credentials are applied, and sometimes not. Where's the feature gone?549Views0likes6CommentsRe: CTRL ALT DEL not working, and other v5 issues.
Hello, have you ever got an answer to your question no. ? Is there a button somewhere to enable copy to clipboard being ON by default? In my own experience, that's a very common feature that should be on by default because of how frequently its used. I agree with you, i should be ON by default - or even let me choose the default behavior.791Views0likes1Comment