CCMT
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Joined 3 months ago
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PBX Admins/Contact Center Supers can see ammount of/listen to voicemails in agents box.
If there were a way for Admins & Supers to see the amount of voicemails in an agents box that would be appreciated. It would allow for admins to make sure the team is checking their VM and making sure it isn't filling up. Also, if possible allowing admin to check the VM through the PBX would be a nice addition, allowing admins pick up any slack, or make the call back themselves.66Views0likes0CommentsAbility to copy button configutation from phone settings.
It would be nice to see this added to the PBX, having the ability to take a phone with the properly configured buttons and copy that "master list" to the rest of the phones, or a specific list of phones. Would save a lot of time when doing a batch add/new install as well.59Views0likes0Comments