ContributionsMost RecentMost LikesSolutionsRe: LMI AV - Installation failed! Any update on this? New computers are now all 24H2. Re: Can no longer control any of ours devices Confirmed. I am able to connect to computers again and remote control. Re: Can no longer control any of ours devices Just received a report from a customer that they got on. Re: Can no longer control any of ours devices they just updated the status page. They are aware and working on it. Re: Can no longer control any of ours devices My only concern is that the status page still shows all systems green. Makes me think they are no working on it yet. Re: Can no longer control any of ours devices Same issue here. I am on hold with Logmein now. Can't believe this is happening on US Tax day. Re: After last Logmein client update, credentials no longer saved when checking the "Save credentials" I am waiting for a call back today. But since they pulled the update, you should be able to uninstall and install the version from the download page which should be the previous working version. I have not tried it yet but that is what I am going to do later today. Re: After last Logmein client update, credentials no longer saved when checking the "Save credentials" So after sitting on hold for 30 minutes for support I was nicely told that I am screwed and that all the saved credentials are gone and cannot be retrieved. They said it is a known issue and they are pulling the update. I would think that for all the money I have paid that they would have actually tested the update before releasing it. So I now have to re enter the hundreds of usernames and passwords. So glad logmein is looking out for me. Re: After last Logmein client update, credentials no longer saved when checking the "Save credentials" Same problem here. 680 credentials gone.