ContributionsMost RecentMost LikesSolutionsRe: computer access code If you are using a computer access code the code is the password for a windows user you have on the machine. You'll need to login the machine as administrator and update the password for a windows user named LogMeInRemoteUser Hope this helps. Re: LogMe In installation issue Create a user with local administrator permissions and the password would be the computer access code, the user's name MUST be LogMeInRemoteUser. Re: Two remote users simultaneously I have been using LogMeIn Central for at least 10 years and this has never been possible, just FYI... Re: Error message: Failed to download LogMeIn AV package As of today and still no answer to this issue, we had some of the PC's reimaged back to a clean state, Installed LMI then LMI Antivirus (BitDefender) and that works, but this is not a solution, we MUST be able to install the AV software remotely... Anyone? Anything? Re: Standalone Installer for LMI AV I tripple verified and no other Antivirus Program is installed. The only protection there is Windows Defender and LMI recommends that to be the only protection before installing. We need a solution, I have several units unprotected due to LMI AV not installing. Re: Error message: Failed to download LogMeIn AV package So I guess no updates, no ideas no support on this issue? Anyone knows anything about this issue or has seen the problem? Re: LogMeIn AntiVirus Not Being Detected Same here, we have 300+ sites and about half is reporting issues with this... Updates LMI Support Please... Error message: Failed to download LogMeIn AV package Trying to install the LogMeIn Antivirus program on about 100 sites and at ramdom some units won't download the Installation Package. We get the message: "Unable to retrieve LogMeIn Antivirus. Visit help.logmein.com for assistance. Error message: Failed to download LogMeIn AV package" What can be done to correct this? Is there a way to manually obtain this "AV package" and run it? or at least place it on a folder manually so LogMeIn can finish the install?